Repeat Mobile Notification?

#1

I’m looking for a way to make mobile notifications repeat until acknowledged.

Apparently this is not a new issue.


I’ve added notification rules that send a new notification each minute. If making the notification repeat until acknowledged is not a feature that will be added, could the duration to wait until notification is triggered be changed to accept decimal values instead of just whole numbers?

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#2

Hello David,

At this time Push Notifications will not notify continuously. The use of Notification Rules as you have done is the option to achieve being notified till the Incident is acknowledged. This applies to Call Notification also.

That said, this has been raised as a feature request for the Product Team to consider.

I hope that helps.

Kind regards,

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#3

I just wanted to add my +1 to this. I’m currently evaluating PagerDuty, and I was puzzled why I couldn’t find a way to make these repeat. It’s a feature I’d really have expected to be present, given that notifications are a cornerstone of the service.

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#4

Hi PagerDuty Support Team,
Most of the alerts available in the iOS app start out very loud. The sudden sound triggers my fight-or-flight reflex and causes my body to release harmful stress hormones. Getting up in the middle of the night to work is bad enough. I don’t need extra stress from getting startled awake.

I need a notification sound that:

  1. Starts out very quiet and increases volume to max over about 20 seconds.
  2. Is very annoying and high-pitched, to cut through any background sound and earplugs. The existing “Siren” sound would be fine.
  3. Lasts for the maximum time. 10 minutes would be great. This gets around’s iOS’s limitation of playing the alert tone only once.

Please provide an alert tone with these features or let us upload our own tones.

Sincerely,
Michael

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